Refund policy
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right. You can always contact me for any questions at kayleetrentdesign@gmail.com.
All products are final sale
We do not typically accept returns for any of our products. However, please get in touch if you have questions or concerns about your special-case scenario, and I will do my best to accommodate you.
Unfortunately, I cannot accept returns on any of our products, including gift cards. I'm sorry for any inconvenience this may cause.
Refunds
If approved in a special-case scenario, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kayleetrentdesign@gmail.com.